Privacy Policy

Response, LLC

PRIVACY STATEMENT

This website provides information about Response, LLC (“us”, “we, or “our”) general business, software, products, or services. If you have any questions about our collection of your data please contact us .

INTRODUCTION

Response, LLC ("us", "we", or "our") operates the https://www.response.agency website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.  

INFORMATION COLLECTION AND USE

The main purposes of collecting Personal Data through our website is for marketing, sales, and service reasons. Separately we collect Personal Data for website security and maintenance.

TYPES OF DATA COLLECTED

Personal Data means any information relating to an identified or identifiable natural person (i.e. living individual). We collect the following Personal Data through the Website:

Your Personal Information: we collect the following Personal Data from you: your first and last name, company, title, work email, phone number, country and your reason for contacting us.

Browsing/Usage Information: we additionally collect limited Personal Data connected with your use of the Website e.g. IP address, browser type, browser version, pages visited, time on pages, unique device identifiers, diagnostic data, operating system referring domains and exit links.

HOW WE USE YOUR DATA

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails.
• Find and prevent fraud.

Response, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Response, LLC
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

LOG FILES

Response follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

COOKIES

Like any other website, response.agency uses cookies to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing web page content based on visitors' browser type and/or other information. 

THIRD PARTY PRIVACY POLICIES

This Site may contain links to other websites. The privacy practices of those partners or websites linked to Response are not covered by this Privacy Statement and we are not responsible for the privacy practices or the content of such web sites.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA PRIVACY RIGHTS (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us .

GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us .

CONFIDENTIALITY

Please note that we treat Personal Data as strictly confidential.

CHILDREN'S INFORMATION

Another part of our Privacy Policy is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Response does not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

CHANGES TO PRIVACY POLICY

Your use of this site constitutes your acceptance of the provisions of this Privacy Policy, and your continued usage after any changes in this Privacy Policy are posted constitutes acceptance. If you do not agree to the terms of this Privacy Statement or any revised Privacy Statement, please exit this site immediately.

CONTACT US

If you have any questions about this Privacy Policy, please contact us .